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收银系统意图识别 JSON 格式规范(操作级)

生成时间:2026-05-18
版本:v3 操作级粒度 + 权限控制


零、权限字段说明

所有 JSON 操作必须携带以下权限字段:

{
  "store_id": 314,
  "user_id": 23,
  "auth_allow": true
}
字段 说明 必须性
store_id 门店ID,用于多租户隔离 必须
user_id 用户ID,用于操作审计 必须
auth_allow 是否有权限执行该操作 必须(由AI判断用户是否有权执行该action)

AI判断规则:

  • routine 操作:AI需根据用户身份判断是否允许执行
  • agent 操作:AI需根据用户身份判断是否允许查询该数据

一、意图二分法

{
  "intent": "routine" | "agent"
}
intent 含义 举例
routine 常规操作(收银系统直接执行) 下单、退货、折扣设置、商品增删改
agent 智能体汇总(AI查询数据后汇总) 对账单、销售分析、库存预测

二、常规操作(routine)

2.1 销售模块

// 销售开单
{ "intent": "routine", "action": "create_order", "params": {
  "customer": "张三",
  "items": [
    {"sku": "欧普5W球泡", "qty": 3, "price": 15.5},
    {"sku": "金杯2.5平电线", "qty": 1, "price": 88}
  ],
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 销售退货
{ "intent": "routine", "action": "return", "params": {
  "customer": "李四",
  "order_id": "SO20260518001",
  "items": [{"sku": "欧普球泡", "qty": 1}],
  "reason": "质量问题",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 订单查询
{ "intent": "routine", "action": "query_order", "params": {
  "order_id": "SO20260518001",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 订单打印
{ "intent": "routine", "action": "print_order", "params": {
  "order_id": "SO20260518001",
  "type": "receipt",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 自动拆分设置
{ "intent": "routine", "action": "set_auto_split", "params": {
  "rule": "by_store|by_category|by_payment",
  "enabled": true,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

2.2 折扣促销模块

// 折扣设置
{ "intent": "routine", "action": "set_discount", "params": {
  "type": "percent|fixed",
  "value": 10,
  "scope": "all|category|goods",
  "goods_id": "OP001",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 促销活动
{ "intent": "routine", "action": "create_promo", "params": {
  "name": "夏季促销",
  "type": "满减|特价|秒杀|团购",
  "rules": {...},
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 满减优惠
{ "intent": "routine", "action": "set_coupon", "params": {
  "type": "满减",
  "threshold": 100,
  "discount": 10,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 限时特价
{ "intent": "routine", "action": "set_flash_sale", "params": {
  "goods_id": "OP001",
  "price": 9.9,
  "start": "2026-05-18 00:00",
  "end": "2026-05-20 23:59",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 秒杀活动
{ "intent": "routine", "action": "set_seckill", "params": {
  "goods_id": "OP001",
  "price": 8.8,
  "stock": 100,
  "time_slots": ["10:00", "14:00", "20:00"],
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 大转盘抽奖
{ "intent": "routine", "action": "set_lottery", "params": {
  "name": "端午抽奖",
  "prizes": [{"level": 1, "gift": "iphone"}, {"level": 2, "gift": "优惠券"}],
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 红包活动
{ "intent": "routine", "action": "set_redpacket", "params": {
  "name": "满百红包",
  "threshold": 100,
  "amount": 5,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

2.3 会员模块

// 会员新增
{ "intent": "routine", "action": "add_member", "params": {
  "name": "张三",
  "phone": "13800138000",
  "level": "normal|gold|vip",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 会员编辑
{ "intent": "routine", "action": "edit_member", "params": {
  "member_id": "M001",
  "name": "张三",
  "phone": "13800138001",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 会员充值
{ "intent": "routine", "action": "recharge", "params": {
  "member_id": "M001",
  "amount": 500,
  "gift": 50,
  "pay_method": "cash|wechat|alipay",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 会员折扣
{ "intent": "routine", "action": "set_member_discount", "params": {
  "member_id": "M001",
  "discount": 0.85,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 会员积分
{ "intent": "routine", "action": "set_points", "params": {
  "member_id": "M001",
  "points": 1000,
  "action": "add|deduct",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 次卡购买
{ "intent": "routine", "action": "buy_times_card", "params": {
  "member_id": "M001",
  "card_type": "洗车5次",
  "price": 200,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 礼品卡发行
{ "intent": "routine", "action": "issue_gift_card", "params": {
  "balance": 1000,
  "count": 10,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 积分规则设置
{ "intent": "routine", "action": "set_points_rule", "params": {
  "buy_points": 1,
  "consume_money": 100,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 会员等级设置
{ "intent": "routine", "action": "set_member_level", "params": {
  "level": "gold",
  "discount": 0.9,
  "points_multiplier": 2,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

2.4 商品模块

// 新增商品
{ "intent": "routine", "action": "add_product", "params": {
  "name": "欧普5W球泡",
  "sku": "OP-BQ-5W",
  "category": "灯具/灯泡",
  "price": 15.5,
  "cost": 8.0,
  "unit": "个",
  "barcode": "6901234567890",
  "supplier": "欧普照明",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 编辑商品
{ "intent": "routine", "action": "edit_product", "params": {
  "product_id": "P001",
  "name": "欧普5W球泡",
  "price": 16.0,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 删除商品
{ "intent": "routine", "action": "delete_product", "params": {
  "product_id": "P001",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 商品上下架
{ "intent": "routine", "action": "toggle_product", "params": {
  "product_id": "P001",
  "status": "on|off",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 商品分类
{ "intent": "routine", "action": "set_category", "params": {
  "name": "灯具",
  "parent": "照明",
  "product_id": "P001",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 商品标签
{ "intent": "routine", "action": "set_product_tag", "params": {
  "product_id": "P001",
  "tags": ["热销", "新品", "利润款"],
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 商品规格
{ "intent": "routine", "action": "set_product_spec", "params": {
  "product_id": "P001",
  "specs": {"颜色": ["红", "蓝"], "功率": ["5W", "10W"]},
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 商品单位
{ "intent": "routine", "action": "set_product_unit", "params": {
  "product_id": "P001",
  "unit": "个",
  "conversion": 1,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 批量改价
{ "intent": "routine", "action": "batch_price_update", "params": {
  "category": "灯具",
  "markup": 10,
  "type": "percent|fixed",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 套餐管理
{ "intent": "routine", "action": "set_meal", "params": {
  "name": "装修套餐A",
  "items": [{"sku": "电线", "qty": 5}, {"sku": "开关", "qty": 10}],
  "price": 599,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 商品批次
{ "intent": "routine", "action": "set_product_batch", "params": {
  "product_id": "P001",
  "batch": "20260501",
  "production_date": "2026-05-01",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

2.5 采购模块

// 采购订单
{ "intent": "routine", "action": "create_purchase", "params": {
  "supplier": "李四建材",
  "items": [{"sku": "电线", "qty": 100, "price": 85}],
  "expected_date": "2026-05-20",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 进货登记
{ "intent": "routine", "action": "stock_in", "params": {
  "purchase_id": "PO001",
  "warehouse": "A仓",
  "items": [{"sku": "电线", "qty": 100}],
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 采购退货
{ "intent": "routine", "action": "purchase_return", "params": {
  "purchase_id": "PO001",
  "items": [{"sku": "电线", "qty": 5}],
  "reason": "质量问题",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 供应商管理
{ "intent": "routine", "action": "manage_supplier", "params": {
  "name": "李四建材",
  "contact": "李四",
  "phone": "13900001111",
  "action": "add|edit|delete",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

2.6 库存模块

// 仓库管理
{ "intent": "routine", "action": "manage_warehouse", "params": {
  "name": "A仓",
  "code": "A01",
  "action": "add|edit|delete",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 货位管理
{ "intent": "routine", "action": "manage_location", "params": {
  "warehouse": "A01",
  "location": "A01-01-01",
  "action": "add|edit|delete",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 库存盘点
{ "intent": "routine", "action": "inventory_check", "params": {
  "warehouse": "A01",
  "items": [{"sku": "电线", "qty": 98, "actual": 100}],
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 报损单
{ "intent": "routine", "action": "loss_report", "params": {
  "sku": "电线",
  "qty": 2,
  "reason": "损坏",
  "warehouse": "A01",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 调拨
{ "intent": "routine", "action": "transfer", "params": {
  "sku": "电线",
  "qty": 10,
  "from_warehouse": "A01",
  "to_warehouse": "B01",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 库存查询
{ "intent": "routine", "action": "query_stock", "params": {
  "sku": "电线",
  "warehouse": "A01",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

2.7 财务模块

// 日结
{ "intent": "routine", "action": "daily_settle", "params": {
  "date": "2026-05-18",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 收银日报
{ "intent": "routine", "action": "cashier_report", "params": {
  "date": "2026-05-18",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 支付配置
{ "intent": "routine", "action": "set_payment", "params": {
  "type": "wechat|alipay|cash",
  "enabled": true,
  "config": {...},
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 小票模板
{ "intent": "routine", "action": "set_receipt_template", "params": {
  "template": "标准小票",
  "content": {...},
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 收支统计
{ "intent": "routine", "action": "income_expense", "params": {
  "start": "2026-05-01",
  "end": "2026-05-18",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 加盟合同
{ "intent": "routine", "action": "manage_contract", "params": {
  "franchisee": "张三",
  "action": "add|edit|terminate",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

2.8 系统模块

// 门店设置
{ "intent": "routine", "action": "set_store", "params": {
  "store_name": "月湖店",
  "address": "长沙市开福区",
  "tel": "0731-88888888",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 收银员管理
{ "intent": "routine", "action": "manage_cashier", "params": {
  "name": "张三",
  "action": "add|edit|delete|reset_pwd",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 收银员权限
{ "intent": "routine", "action": "set_cashier_perm", "params": {
  "cashier_id": "C001",
  "permissions": ["create_order", "return", "discount"],
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 角色权限
{ "intent": "routine", "action": "set_role_perm", "params": {
  "role": "店长",
  "permissions": ["all"],
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 打印设置
{ "intent": "routine", "action": "set_printer", "params": {
  "name": "飞鹅打印机",
  "type": "usb|network",
  "enabled": true,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 微信配置
{ "intent": "routine", "action": "set_wechat_config", "params": {
  "appid": "xxx",
  "mchid": "xxx",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 配送设置
{ "intent": "routine", "action": "set_delivery", "params": {
  "provider": "dada|uu|sf",
  "enabled": true,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 操作日志
{ "intent": "routine", "action": "query_log", "params": {
  "operator": "张三",
  "date": "2026-05-18",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

2.9 配送模块

// 发配送
{ "intent": "routine", "action": "send_delivery", "params": {
  "order_id": "SO001",
  "provider": "dada",
  "address": "长沙市xxx",
  "contact": "张三",
  "tel": "13800138000",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 取消配送
{ "intent": "routine", "action": "cancel_delivery", "params": {
  "order_id": "SO001",
  "provider": "dada",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 配送模板
{ "intent": "routine", "action": "set_delivery_template", "params": {
  "name": "标准配送",
  "fee": 10,
  "free_threshold": 200,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

三、智能体汇总(agent)

3.1 对账单据

// 客户对账
{ "intent": "agent", "action": "statement_customer", "params": {
  "customer": "张三",
  "period": "2026-05",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 供应商对账
{ "intent": "agent", "action": "statement_supplier", "params": {
  "supplier": "李四",
  "period": "2026-05",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 月结对账
{ "intent": "agent", "action": "monthly_statement", "params": {
  "type": "customer|supplier",
  "party": "张三",
  "month": "2026-05",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 应收款查询
{ "intent": "agent", "action": "query_receivable", "params": {
  "customer": "张三",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 应付款查询
{ "intent": "agent", "action": "query_payable", "params": {
  "supplier": "李四",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

3.2 经营分析

// 销售日报
{ "intent": "agent", "action": "analysis_sales_daily", "params": {
  "date": "2026-05-18",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 销售月报
{ "intent": "agent", "action": "analysis_sales_monthly", "params": {
  "month": "2026-05",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 今日利润分析
{ "intent": "agent", "action": "analysis_profit_rate", "params": {
  "period": "today|2026-05-18",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 毛利率分析
{ "intent": "agent", "action": "analysis_gross_margin", "params": {
  "start": "2026-05-01",
  "end": "2026-05-18",
  "category": "灯具",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 库存分析
{ "intent": "agent", "action": "analysis_stock", "params": {
  "warehouse": "A01",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// KPI分析
{ "intent": "agent", "action": "analysis_kpi", "params": {
  "month": "2026-05",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 爆款分析
{ "intent": "agent", "action": "analysis_top_seller", "params": {
  "start": "2026-05-01",
  "end": "2026-05-18",
  "top": 10,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 出库单分析
{ "intent": "agent", "action": "analysis_delivery_order", "params": {
  "date": "2026-05-18",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 滞销分析
{ "intent": "agent", "action": "analysis_slow_moving", "params": {
  "days": 30,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 经营日报
{ "intent": "agent", "action": "daily_business_report", "params": {
  "date": "2026-05-18",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 经营月报
{ "intent": "agent", "action": "monthly_business_report", "params": {
  "month": "2026-05",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

3.3 预测补货

// 缺货预测
{ "intent": "agent", "action": "forecast_stockout", "params": {
  "horizon_days": 7,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 安全库存
{ "intent": "agent", "action": "analysis_safe_stock", "params": {
  "goods_id": "P001",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 智能补货建议
{ "intent": "agent", "action": "suggest_replenishment", "params": {
  "goods_id": "P001",
  "days": 7,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 库存预警
{ "intent": "agent", "action": "alert_stock", "params": {
  "type": "low|overstock|expire",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

3.4 客户分析

// 客户ABC分类
{ "intent": "agent", "action": "classify_customer_abc", "params": {
  "period": "2026-05",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 客户贡献排名
{ "intent": "agent", "action": "rank_customer", "params": {
  "period": "2026-05",
  "top": 20,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 客户流失预警
{ "intent": "agent", "action": "alert_customer_churn", "params": {
  "inactive_days": 30,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 业务员提成
{ "intent": "agent", "action": "calculate_commission", "params": {
  "salesman": "张三",
  "month": "2026-05",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 客户画像
{ "intent": "agent", "action": "profile_customer", "params": {
  "customer": "张三",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

3.5 供应商分析

// 供应商ABC分类
{ "intent": "agent", "action": "classify_supplier_abc", "params": {
  "period": "2026-05",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 供应商评级
{ "intent": "agent", "action": "rate_supplier", "params": {
  "supplier": "李四",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 供应商往来分析
{ "intent": "agent", "action": "analysis_supplier_trade", "params": {
  "supplier": "李四",
  "period": "2026-05",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

3.6 财务分析

// 利润分析
{ "intent": "agent", "action": "analysis_profit", "params": {
  "start": "2026-05-01",
  "end": "2026-05-18",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 健康度仪表盘
{ "intent": "agent", "action": "dashboard_health", "params": {
  "store": "月湖店",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 月度财务报表
{ "intent": "agent", "action": "monthly_finance_report", "params": {
  "month": "2026-05",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 账龄分析
{ "intent": "agent", "action": "analysis_aging", "params": {
  "type": "receivable|payable",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

3.7 监控预警

// 库存预警
{ "intent": "agent", "action": "alert_inventory", "params": {
  "type": "low_stock|overstock",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 账期预警
{ "intent": "agent", "action": "alert_payment_due", "params": {
  "days": 30,
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 异常订单预警
{ "intent": "agent", "action": "alert_order_anomaly", "params": {
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

// 报告推送
{ "intent": "agent", "action": "push_report", "params": {
  "report_type": "daily|weekly",
  "channel": "企业微信",
  "store_id": 314, "user_id": 23, "auth_allow": true
}}

四、示例映射表

用户输入 JSON
折扣设置 {"intent":"routine","action":"set_discount","params":{...,"store_id":314,"user_id":23,"auth_allow":true}}
自动拆分设置 {"intent":"routine","action":"set_auto_split","params":{"enabled":true,"store_id":314,"user_id":23,"auth_allow":true}}
帮张三下单欧普5W球泡3个,金杯2.5平电线1卷 {"intent":"routine","action":"create_order","params":{"customer":"张三","items":[{"sku":"欧普5W球泡","qty":3},{"sku":"金杯2.5平电线","qty":1}],"store_id":314,"user_id":23,"auth_allow":true}}
给李四退货 {"intent":"routine","action":"return","params":{"customer":"李四","store_id":314,"user_id":23,"auth_allow":true}}
新增商品 欧普球泡 编码OP001 价格15.5 {"intent":"routine","action":"add_product","params":{"name":"欧普球泡","sku":"OP001","price":15.5,"store_id":314,"user_id":23,"auth_allow":true}}
编辑商品OP001价格改为16元 {"intent":"routine","action":"edit_product","params":{"product_id":"OP001","price":16,"store_id":314,"user_id":23,"auth_allow":true}}
整理这个月张三的对账单 {"intent":"agent","action":"statement_customer","params":{"customer":"张三","period":"2026-05","store_id":314,"user_id":23,"auth_allow":true}}
整理李四供应商的对账单 {"intent":"agent","action":"statement_supplier","params":{"supplier":"李四","period":"2026-05","store_id":314,"user_id":23,"auth_allow":true}}
分析今天出库单情况 {"intent":"agent","action":"analysis_delivery_order","params":{"date":"2026-05-18","store_id":314,"user_id":23,"auth_allow":true}}
分析今日利润情况 {"intent":"agent","action":"analysis_profit_rate","params":{"period":"today","store_id":314,"user_id":23,"auth_allow":true}}
查一下今天销售情况 {"intent":"agent","action":"analysis_sales_daily","params":{"date":"2026-05-18","store_id":314,"user_id":23,"auth_allow":true}}
哪些商品快缺货了 {"intent":"agent","action":"forecast_stockout","params":{"horizon_days":7,"store_id":314,"user_id":23,"auth_allow":true}}
帮我算算张三的提成 {"intent":"agent","action":"calculate_commission","params":{"salesman":"张三","month":"2026-05","store_id":314,"user_id":23,"auth_allow":true}}
会员张三充值500元 {"intent":"routine","action":"recharge","params":{"member_id":"张三","amount":500,"store_id":314,"user_id":23,"auth_allow":true}}
设置全场8折 {"intent":"routine","action":"set_discount","params":{"type":"percent","value":20,"store_id":314,"user_id":23,"auth_allow":true}}
打印机设置 {"intent":"routine","action":"set_printer","params":{"store_id":314,"user_id":23,"auth_allow":true}}

五、Qwen3-4B 系统提示词

你是收银系统意图识别助手。用户输入一句话后,判断是 routine(常规操作)还是 agent(智能体汇总),输出JSON。

【权限字段】所有JSON必须包含以下字段:
- store_id: 门店ID(当前用户所属门店)
- user_id: 用户ID(当前操作用户)
- auth_allow: 是否允许执行(AI根据用户身份判断,true=允许,false=拒绝)

【判断规则】
- routine 操作:AI根据用户角色和权限判断是否允许执行该操作
- agent 操作:AI根据用户角色判断是否允许查询该数据
- 如果用户无权执行,auth_allow=false,并返回简要原因

【routine】直接在收银系统执行的增删改查操作:
- 销售:create_order, return, query_order, print_order, set_auto_split
- 折扣:set_discount, create_promo, set_coupon, set_flash_sale, set_seckill, set_lottery, set_redpacket
- 会员:add_member, edit_member, recharge, set_member_discount, set_points, buy_times_card, issue_gift_card
- 商品:add_product, edit_product, delete_product, toggle_product, set_category, set_product_tag, set_product_spec
- 采购:create_purchase, stock_in, purchase_return, manage_supplier
- 库存:manage_warehouse, manage_location, inventory_check, loss_report, transfer, query_stock
- 财务:daily_settle, cashier_report, set_payment, set_receipt_template, income_expense
- 系统:set_store, manage_cashier, set_cashier_perm, set_role_perm, set_printer, set_wechat_config
- 配送:send_delivery, cancel_delivery, set_delivery_template

【agent】需要AI查询数据后汇总的分析操作:
- 对账:statement_customer, statement_supplier, monthly_statement, query_receivable, query_payable
- 分析:analysis_sales_daily, analysis_sales_monthly, analysis_profit_rate, analysis_gross_margin, analysis_stock, analysis_kpi, analysis_top_seller, analysis_delivery_order, analysis_slow_moving, daily_business_report
- 预测:forecast_stockout, analysis_safe_stock, suggest_replenishment, alert_stock
- 客户:classify_customer_abc, rank_customer, alert_customer_churn, calculate_commission, profile_customer
- 供应商:classify_supplier_abc, rate_supplier, analysis_supplier_trade
- 财务:analysis_profit, dashboard_health, monthly_finance_report, analysis_aging
- 预警:alert_inventory, alert_payment_due, alert_order_anomaly, push_report

只输出JSON,不要其他内容。

六、操作ID速查表

routine 操作ID

action 说明
create_order 销售开单
return 销售退货
query_order 订单查询
print_order 订单打印
set_auto_split 自动拆分设置
set_discount 折扣设置
create_promo 促销活动
set_coupon 满减优惠
set_flash_sale 限时特价
set_seckill 秒杀活动
set_lottery 大转盘抽奖
set_redpacket 红包活动
add_member 会员新增
edit_member 会员编辑
recharge 会员充值
set_member_discount 会员折扣
set_points 会员积分
buy_times_card 次卡购买
issue_gift_card 礼品卡发行
set_points_rule 积分规则
set_member_level 会员等级
add_product 新增商品
edit_product 编辑商品
delete_product 删除商品
toggle_product 商品上下架
set_category 商品分类
set_product_tag 商品标签
set_product_spec 商品规格
set_product_unit 商品单位
batch_price_update 批量改价
set_meal 套餐管理
set_product_batch 商品批次
create_purchase 采购订单
stock_in 进货登记
purchase_return 采购退货
manage_supplier 供应商管理
manage_warehouse 仓库管理
manage_location 货位管理
inventory_check 库存盘点
loss_report 报损单
transfer 调拨
query_stock 库存查询
daily_settle 日结
cashier_report 收银日报
set_payment 支付配置
set_receipt_template 小票模板
income_expense 收支统计
manage_contract 加盟合同
set_store 门店设置
manage_cashier 收银员管理
set_cashier_perm 收银员权限
set_role_perm 角色权限
set_printer 打印设置
set_wechat_config 微信配置
set_delivery 配送设置
query_log 操作日志
send_delivery 发配送
cancel_delivery 取消配送
set_delivery_template 配送模板

agent 操作ID

action 说明
statement_customer 客户对账
statement_supplier 供应商对账
monthly_statement 月结对账
query_receivable 应收款查询
query_payable 应付款查询
analysis_sales_daily 销售日报
analysis_sales_monthly 销售月报
analysis_profit_rate 利润分析
analysis_gross_margin 毛利率分析
analysis_stock 库存分析
analysis_kpi KPI分析
analysis_top_seller 爆款分析
analysis_delivery_order 出库单分析
analysis_slow_moving 滞销分析
daily_business_report 经营日报
monthly_business_report 经营月报
forecast_stockout 缺货预测
analysis_safe_stock 安全库存
suggest_replenishment 智能补货
alert_stock 库存预警
classify_customer_abc 客户ABC分类
rank_customer 客户贡献排名
alert_customer_churn 流失预警
calculate_commission 提成计算
profile_customer 客户画像
classify_supplier_abc 供应商ABC分类
rate_supplier 供应商评级
analysis_supplier_trade 供应商往来
analysis_profit 利润分析
dashboard_health 健康度仪表盘
monthly_finance_report 月度财务报表
analysis_aging 账龄分析
alert_inventory 库存预警
alert_payment_due 账期预警
alert_order_anomaly 异常订单预警
push_report 报告推送
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